Leadership Competencies to be Addressed in Workshops

All workshops chosen for presentation at the 2004 NTP will be clearly aligned with the Leadership Competencies as defined by the Office of Personnel Management and listed below. There will be offerings for participants at the novice, skilled and expert levels of development. All training will be focused on providing participants with clearly defined skills and abilities.

LEADING CHANGE

Continual Learning - Grasps new concepts quickly; recognizes own weaknesses and pursues self-development;
seeks feedback from others; seeks opportunities to master new technical skills.
Creativity and Innovation - Is insightful and innovative in approach; supports a work environment that fosters creative thinking and innovation; designs and implements cutting-edge programs.
External Awareness - Stays abreast of economic, political, and social trends; understands short- and long-rangeplans
and positions the program to achieve a competitive business advantage.
Flexibility - Is open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations.
Resilience - Deals effectively with pressure, maintains focus and intensity and remains optimistic and persistent even in
adversity. Recovers quickly from setbacks. Balances personal life and work.
Service Motivation - Sustains a culture of quality service and high performance. Enables others to acquire the tools
needed to excel. Committed to public service and nurtures a spirit of service in others.
Strategic Thinking - Formulates effective strategies consistent with the business and competitive focus of the organization
with a long-term perspective. Establishes objectives and sets priorities, anticipating potential risks and opportunities.
Vision - Takes a long-term view and acts as a catalyst for organizational change; builds a shared vision with others.
Influences others to translate vision into action.

LEADING PEOPLE

Conflict Management - Identifies and defuses potentially confrontational situations. Manages and resolves conflict in a
positive and constructive manner to minimize negative impact.
Leveraging Diversity - Recruits, develops, retains a diverse, high quality workforce. Leads an inclusive workplace,
maximizing the talents of each person. Respects, understands, and values individuality. Implements measures and
rewards to hold self and others accountable for achieving results that embody the principles of diversity.
Integrity/Honesty - Instills mutual trust and confidence; creates a culture that fosters high standards of ethics; behaves
in a fair and ethical manner toward others; demonstrates a sense of corporate responsibility and commitment to public
service.
Team Building - Inspires, motivates and guides others toward goal accomplishments. Develops and sustains cooperative
working relationships. Encourages and facilitates cooperation within the organization and with stakeholders; fosters
commitment, team spirit, pride, trust. Develops leadership in others through coaching, mentoring, rewarding, and guiding.

RESULTS DRIVEN

Accountability - Assures that effective controls are in place to guard the integrity of the organization. Holds self and others accountable for rules and responsibilities. Ensures that projects are completed on time and within budget. Monitors
and evaluates plans; focuses on results and measuring attainment of outcomes.
Customer Service - Balances interests of a variety of clients; readily readjusts priorities to respond to pressing and
changing client demands. Anticipates and meets the need of clients; achieves quality end-products; is committed to continuous improvement of services.
Decisiveness - Exercises good judgment by making sound, informed decisions; perceives the impact and implications
of decisions; makes effective and timely decisions, even when data is limited or solutions produce unpleasant consequences; is proactive and achievement oriented.
Entrepreneurship - Identifies opportunities to develop and market new products and services. Initiates action that involves a deliberate risk to achieve a recognized benefit or advantage.
Problem Solving - Identifies and analyzes problems; distinguishes between relevant and irrelevant information to make
logical decisions; provides solutions to individual and organizational problems.
Technical Credibility – Understands, applies procedures, regulations, and policies related to technical expertise. Makes
sound hiring and capital resource decisions; addresses training and development needs. Understands relationship
between administrative competencies and mission needs.

BUSINESS ACUMEN

Financial Management - Demonstrates broad understanding of principles of financial management and marketing
expertise. Prepares, justifies, and administers the budget; uses cost-benefit analysis to set priorities; monitors expenditures
in support of programs. Identifies cost-effective approaches to manage procurement and contracting.
Human Resources Management - Assesses current and future staffing needs based on organizational goals and budget
realities. Using merit principles, ensures staff are appropriately selected, developed, utilized, appraised, and rewarded;
takes corrective action when necessary.
Technology Management - Uses cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Develops strategies using new technology to enhance decision making. Understands the impact of technological changes on the organization.

BUILDING COALITIONS/COMMUNICATIONS

Influencing/Negotiating - Persuades others; builds consensus; gains cooperation from others to obtain information and
accomplish goals; facilitates “win-win” situations.
Interpersonal Skills - Considers and responds appropriately to the needs, feelings, and capabilities of individuals;is
tactful, compassionate, sensitive, and treats others with respect.
Oral Communication - Makes clear and convincing oral presentations to individuals or groups; listens effectively and
clarifies information as needed; facilitates an open exchange of ideas.
Partnering - Develops networks and builds alliances, engaging in cross-functional activities; collaborates across boundaries;
finds common ground with a wide range of stakeholders. Builds internal support bases.
Political Savvy - Identifies the internal and external politics that impact the work of the organization. Approaches each
situation with a clear perception of organizational and political reality; recognizes the impact of alternative courses of
action.
Written Communication - Expresses facts and ideas in writing in a clear, convincing and organized manner.

Targeted Training Topics

Opportunities for Professional Trainers

Training Proposal Guidelines & Invitation